Terms & Conditions

Payment Terms
We accept American Express, Master Card, Visa, and Discover.

To Order
Order online 24 hours a day from this website. Our Website products are only available in the United States and Canada. If you are located outside the U.S. or Canada, please contact our call center during normal business hours at 800-827-5679.

For all Canadian orders: Custom duties, taxes, brokerage fees, and other clearance charges are not provided and are responsibility of the receiver.

Telephone, fax, and e-mail orders are welcome. Use our item number when identifying a particular item.

Resale Certificate
All customers must provide or have a resale certificate on file at time of order to avoid being charged sales tax.

All shipments shall be FBO our plant. The buyer takes title of goods at point of origin. Buyer is responsible for filing shipping claims related to loss, damage, or overcharges.

Tap Packaging + Design will replace products deemed to be defective in materials and workmanship.

Returned Merchandise
Prior to returning any merchandise, contact the Tap Sales Service Department to obtain a return authorization number. Tap will not accept any return that has not been pre-authorized. If you have ordered in error, Tap will accept a return of any stock merchandise (No Imprinting) purchased in the last four months subject to a 25% restocking fee. All returns must be shipped prepaid.

Minimum Order
Boxes are sold in case/pack quantities only. Minimum is one (1) case or one (1) pack.