This form must be submitted by the sales representative for any order accepted with a ship date of less than 15 working days from the order date, or for any order that will be accepted with less than 15 days to process. This form must be filled out as soon as possible. For example, I know we’ll have an order for GE on Monday with a ship date of 10 days from the PO. Even though it’s only Wednesday, I’ll enter the form request now.
These requests will be reviewed and prioritized by the Sales Manager. This form request does not guarantee the dates can be met and does not replace any existing procedures currently in place. This is a sales management tool. It will be shared with production planning but the main purpose is to assist the Sales Manager in prioritizing rush orders that come in to the plant at the same time as well as managing customer expectations.
If a rush order is entered without submitting this form, the order may not be prioritized or reviewed as needed to meet the customers expectation.
Our Hours Have Changed
Our Customer Service hours have temporarily changed. Our new hours will be Monday through Thursday from 8am to 4pm est. until further notice. We can be reached at 800-827-5679 or you can email firstname.lastname@example.org and we will get back to you as soon as possible.
While our website will remain open and available 24/7, please know that you may experience slight delays in order processing and shipping as we continue to comply with all health recommendations and mandates.