Tap Packaging Solutions, a Cleveland-based packaging manufacturer for the consumer products industry, is proud to announce it has achieved ISO 9001 certification for the design and manufacture of packaging products.
Tap’s quality management system was evaluated by Smithers Quality Assessments, an ANAB-accredited organization. The audit included a close examination of Tap’s quality objectives, management review process, corrective and preventative actions, documentation, design process, and manufacturing process. Smithers approved Tap for ISO 9001 with design certification on Dec. 2, 2013.
“This quality management certification represents Tap’s commitment to exceed customers’ expectations in the design, manufacture and delivery of quality packaging products,” said President of Tap Packaging Solutions Tony Hyland. “Our employees worked diligently to attain this certification and will now work even harder to continually improve the products and services we deliver.”
Rooted in continual improvement, Tap’s quality management system emphasizes the importance of customer satisfaction, on-time delivery and the effectiveness of its quality management system. By linking these business objectives with operational efficiencies and best practices, Tap is providing employees a means to enhance the level of service, product quality and consistency delivered to customers.
“The true benefit of a quality management system are the processes put in place to ensure non-conformances are adequately addressed down to the root cause,” said Vice President Matt Moir. “If there is an issue with a product or service, we can trust our quality management system will help us understand why this occurred so that we can take corrective action to ensure it won’t occur again.”
According to www.iso.org, the International Organization for Standardization (ISO) 9000 family addresses several aspects of quality management. It offers guidance and tools for companies that want to ensure its products and services consistently meet customers’ requirements and that quality is consistently improved.
Founded by the Chilcote family in 1906, Tap Packaging Solutions is located in Cleveland, Ohio, and provides full-service manufacturing of innovative and everyday packaging solutions to the consumer products industry. As an employee-owned company, Tap employees work as a team to increase productivity and profitability. Specializing in the confection, photography, and retail markets, Tap is committed to exceeding expectations in the design and creation of premium folding cartons, rigid set-up boxes, and specialty packaging.
Austin Johnson
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