by Tap Marketing
December 27, 2016
CLEVELAND — Cleveland-based packaging manufacturer Tap Packaging Solutions is proud to announce it has again achieved ISO 9001:2008 with Design Certification.
The Company underwent a full re-certification audit by its independent auditors, Smithers Quality Assessments. The ISO 9001:2008 with Design Certification standards require continuous quality and customer satisfaction improvement, and Tap demonstrated that they continue to evolve.
“The auditors were very complimentary of Tap’s knowledge and diligent commitment to the quality system in the design, manufacture, and delivery of consumer packaging products,” says Tony Hyland, president & CEO of Tap Packaging. “Maintaining a quality system that meets international standards for excellence is one way that we prove excellence to our customers and exceed customer expectations.”
The audit included a close examination of Tap’s quality objectives, management review process, corrective and preventative actions, documentation, design process, and manufacturing process.
“At Tap, we are committed to constantly enhancing customer satisfaction,” says Kamal Haddad, Quality Manager at Tap Packaging. “Being certified to a standard that embraces the concept of quality through continual improvement of all key processes under Tap’s quality management system, will indemnify our commitment to deliver a reliable quality products that meets or exceeds our customer expectations.”
Tap’s quality management system emphasizes the importance of customer satisfaction, on-time delivery and the effectiveness of its processes. By linking these business objectives with operational efficiency and best practices, Tap is providing employees a means to enhance the level of service, product quality and consistency delivered to customers.
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